Testing FAQs

Ordering your own tests isn’t possible. However, if you feel that a specific test or panel of tests may help you, speak with your GP who will advise you.

Yes. We will perform all testing regardless of your request form. If your health care provider has asked that a particular pathologist conduct the tests, then we will forward your collection to the requested pathologist.

Dated pathology request forms authorized by your doctor do not have a specific expiry date. However, if you have not had your test collected within 3 months from the date your doctor requested the test, or from the date they told you they wanted you to have the test collected, we recommend you consult your doctor again, to check if you still require the test, before attending one of our Collection Centres.

Generally, you do not need to make an appointment, unless your doctor has advised you that you should do so for the particular test your doctor has requested. If you have been told to fast for a test, you may wish to call the Collection Centre directly to make an appointment, so that you know when to expect to be able to start eating again, after your test is collected.

Make sure you drink plenty of water prior to your pathology testing - unless your GP has given you a reason not to. This will make it easier for our team member to conduct your blood test.

We accept all brands of pathology request forms. You’ll need to bring your pathology test request form as completed by your doctor, and a valid Medicare card if you have one. If you have a Veterans Affairs Card, you should bring that. You should also bring a list of any current medication you’re taking. You’ll need to show photo ID if you’re having tests for the following purposes: immigration, occupational testing, parentage DNA, insurance or drug screening, or any court-ordered testing.

You can find updated operating hours for all our testing locations here.

Fasting is when you don’t consume any food or drinks, with the exception of water, for a set period of time. This is necessary for certain tests because the nutrients in recently consumed foods and beverages can impact your test results. If you don’t fast or fast for a shorter period, then your test results may be inaccurate.

Usually not. However, this may depend on the type of test you’re having. You should not stop any of your medication unless your doctor has told you to do so.

Routine blood tests are usually sent to GPs within 48 hours. However more specialised testing can take several days. Speak with your doctor for more details prior to your test. 

We will generally bulk-bill (i.e. no gap payment) all testing covered by Medicare.
This is part of our 'No-Gap' Billing Policy.

However, on rare occasions, payment may be required for the following:

  • Your test is not covered by Medicare
  • The test is very complex and may need specialised external testing
  • You are an inpatient or day stay patient in a private hospital

It is always best that you attend a consultation at your doctor’s practice to discuss your test results with her or him. Even “normal” test results may further medical investigation by your doctor.

We are connected to the My Health Record system, so we will send a copy of your pathology test results to your My Health Record unless you specify on the form for us not to send a copy.

You will be able to view these results seven days after we have completed the tests.
Normally, tests that are not paid for by yourself or Medicare are not sent through to the My Health Record unless the agency that requested the tests allows it.

For more information about the My Health Record system, go to http://myhealthrecord.gov.au
We are unable to upload results issued prior to April 2021.

It is always best that you attend a consultation at your doctor’s practice to discuss your test results with her or him. Even “normal” test results may further medical investigation by your doctor.

We are connected to the My Health Record system, so we will send a copy of your pathology test results to your My Health Record unless you specify on the form for us not to send a copy. You will be able to view these results seven days after we have completed the tests. Normally, tests that are not paid for by yourself or Medicare are not sent through to the My Health Record unless the agency that requested the tests allows it.

If you wish to change your mind in relation to consent to upload a pathology test result to the My Health Record, or you have a query about pathology results in the My Health Record, please contact us via the “Contact Us” information on this site.

You can also get help for the My Health Record via the My Health Record website at http://myhealthrecord.gov.au or 24/7 Helpline: 1800 723 471